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Modern Mobilizing: Activism in the Digital Age

Guest post by Thom Clark

The Internet brought more information to each of our desktops than we ever dreamed of 10, 15, 20 years ago. But in the last five years, the rise of social media and digital tools, like the tablet and smart phone, are transforming how many organizations get their work done, engage existing members and expand their base.

“While engaging your current community is critical to fulfilling your organizational mission,” according to Tracy VanSlyke, co-director of The New Bottom Line, “Broadening your community to advance your work is equally important.”

Effective use of digital tools for organizing one’s members, campaigns and program is critical in this 24/7 world of data dumps and info overload.

VanSlyke will moderate an afternoon panel June 4, 2013 at Making Media Connections on activism in the Digital Age, featuring activists who use digital tools in their work: Martin Macias, Jr. of Chicago Fair Trade; Eric Tellez of Grassroots Collaborative and Charlene Carruthers of National Peoples Action.

“Digital tools allow you to go beyond one-way organizing to engage and build relationships within your community,” she says. “If you want to be influencing the media, to expand and deepen impact of your work, you have to be serious about building community both online and off line.”

A veteran of many local and national campaigns, most recently around stemming the tide of home foreclosures and holding banks more accountable, VanSlyke will engage her panelists in a conversation about successful, and some not so successful efforts to use these tools to further organizational goals. “There is still so much to be discovered with these new tools,” she reports, “with many possible complications. It’s still more an art form than a science, that is constantly evolving with experimentation.”

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Modern Mobilizing: Activism in the Digital Age
2:15-3:30 June 4 Film Row Cinema, Columbia College 1104 S Wabash

Digi-wha? Digital organizing is modern campaigning and we’re here to help you improve your digital work in activism and organizing. Learn how digital tools, like social media, can help you not just say something, but be heard.  Panelists: Martin Macias, Jr. (Media activist/Youth Organizer at Chicago Fair Trade); Charlene Carruthers (National Peoples Action); Eric Téllez (Grassroots Collaborative); Moderator: Tracy Van Slyke (co-author of The Echo Chamber)

Making Way for the Mobile Revolution

responsive web design example

The Making Media Connections conference website boasts a responsive web design.

Guest post by Marissa Wasseluk, opinions are that of the author.

When a stranger asks you to use your phone, what are the chances you’d wholeheartedly pass it to them? Personally, I have trouble passing my phone to good friends without trepidation. A phone is an object with deep personal attachment. It’s your personal connection to the rest of the world – the communications tool you carry with you nearly all the time.

If you’re reading this blog in America, there’s a 50% chance that the phone in your pocket is a smartphone. Recent studies show that half of American adults own a smartphone, which means that half of American adults are regularly carrying an Internet browser, audio and video recording devices, games, and social networks on their person

Given these statistics, it is estimated that by 2015, most interactions with the web will occur on a mobile deviceSo in order to stay ahead of the curve, now would be a good time to consider incorporating mobile-friendly messages into your organization’s overall communications strategy.

Here are some things to consider when making your communications mobile:

  • Design your website to be “responsive”
    Responsive web design is a web design approach that aims to create sites that adapt the layout to the viewing platform (tablet, computer, mobile phone) for easy reading and navigation with a minimum of resizing, panning, and scrolling. This is achieved by using fluid, proportion-based grids, & flexible images. You can tell a site is responsive when you resize a web browser and the website content continually fills the screen.
  • Make your content interactive
    Focus on action; what do you want your users to do? Sign up for your e-newsletter? Donate? Define your goals and make your call to action. Make it 
    obvious, and make it easy. 
  • Keep your content simple
    Small screens mean less time reading, more time skimming. Text-heavy content is less likely read. 
  • Get Personal
    Every social media platform can be done accessed by a mobile device, so remember that your social media efforts are already a part of your mobile strategy.

More resources and tips on utilizing the mobile web are available from the Knight Digital Media Center.

The rise of mobile technology not only changes the way you consume content, but also the way you create it. Charlie Meyerson, freelance mobile journalist and moderator for our Mobile Storytelling panel at Making Media Connections had an astute observation about mobile technologies reshaping the way we tell stories:

 

 

It’s true that there’s an app for just about everything, and digital storytelling is no exception. There are apps that will allow you to take and post short videos, create slideshows, record audio, blog – any tool a journalist can think of using to tell a story is available on a mobile platform!

There is no doubt that mobile technology will revolutionize the way we send and receive messages, and at the rate this communications movement is advancing, it might seem difficult to keep up. But with a little practice and research, you’ll be a mobile mogul long before the mobile revolution!

At Making Media Connections this June, we’ve lined up experts in this field to further discuss what tools you’ll need to create your content on the go, and what to keep in mind for your mobile audience. Join us! 

Lessons Learned as a Non-Profit Communicator

Guest post by Community Media Workshop Board Member Gary Arnold

Years ago, I moved into the communications role at Access Living, a non-profit service and advocacy organization for people with disabilities, with no prior communications experience.

Stories I’ve heard from my peers tell me I am not alone. Out of necessity, non-profits often assign communications jobs to employees who typically don’t have a communications background.

Like many of my peers, I turned to the Community Media Workshop for support, which helps bridge the gap between communications novices and the skill set necessary to pitch an organization’s story.

I still remember my first class at the Workshop.

To break the ice, Thom went around the room, asking each of us our media goal. Each of us gave roughly the same answer, “to promote and raise the visibility of our organization.”

Thom looked at us with a patient grin, then delivered my first lesson in public relations. He taught us that communications goals should not be as broad as an organization.

Communications is about delivering a specific message that resonates with broad audience. The best way to deliver that message is through a story with which everyone can relate.

While that first lesson proves timeless, public relations has evolved.

With mainstream media operating on fewer resources, the chances of the Chicago Tribune or Channel 11 publishing a story pitched by a non-profit communicator, no matter how specific and compelling the message, are slimmer today than they were a few years ago.

But while selling your story to a daily paper may be more difficult, non-profit communicators have plenty of tools to tell stories. With blogs, websites, social media, and expanded internet journalism, there are still plenty of outlets to pitch a story, and plenty of portals to self-publish a story.

Of course, a Chicago Sun-Times article that cites your organization will please your executive director and board chair more than a blog post on your organization’s website; but the value of publishing outside of mainstream media, then promoting and sharing content, should not be underestimated.

Just last week, I was reminded of social media’s value. I was following the Twitter stream of National ADAPT, a grassroots direct action group that employs civil disobedience to push disability rights. ADAPT was in Washington, DC for three days of protests against the White House; the US Department of Housing and Urban Development; and the Department of Labor for what ADAPT understood to be their failure to follow through on their commitments to the independence of people with disabilities.

ADAPT’s live tweets gave a play by play of the day’s action, but there were no visuals. I could re-tweet the messages, but if I wanted to post on Facebook, the picture-less messages would have little impact.

A few people tweeted directly to ADAPT, asking for pictures. Almost immediately, ADAPT sent pictures of hundreds of protesters marching and rolling in wheelchairs throughout the streets of Washington. The photos were posted on Facebook, generating a response many, many times greater than the impact made by a link to a press release posted earlier in the day.

It doesn’t take a communications professional to post on social media. But the experience last week underscores how media has changed in the past decade.

We may have lost some of the benefits of traditional media, but it’s hard to deny the excitement of instantaneous communication and innovative outreach offered by new media.

Follow Gary Arnold @gary8970

If a picture is worth a thousand words, what is a 6-second video clip worth?

 

Guest post by DeAnndra B.

 

Vine

This is not an endorsement for Vine nor is it a step-by-step guide of how to use Vine. *cue dramatic instrumental movie music* This is about my journey three weeks using the Vine app with iPhone. Let’s begin.

 Twitter’s Vine is a mobile-only app that allows users to create 6-second looped videos that are posted within the app. This concept seemed so cool to me, but I was weary of how the app would be used for good, and the not-so good that often exists in the social media world. Vine was introduced to the Apple App Store for iOS devices in late January of this year. Sites like Mashable and TechCrunch had helped announce the app’s arrival and it seemed as if everyone was buzzing about Vine. To add to the online buzz, the app’s own Blog posted Vines created by the Brooklyn Nets, RedVines, Paul McCartney and other celebrities and brands.

As a communicator attempting to stay on top of the latest trends in social media, I downloaded Vine immediately. And for a few weeks that was all I did with the app even though it was clearly gaining popularity amongst my peers. We discussed Vine briefly at The Workshop, since we’re all iPhone users, and no one really had an opinion about it other than “it seems cool”. I decided I would try to learn more about Vine, find out how cool it really is, and maybe even become a successful regular user. I figured that I could work Vine into The Workshop’s social media plan, and potentially a mobile communications plan.

I will admit that I struggled with exactly what and how to vine and when was an appropriate to vine. Using Vine was a little more challenging than I had expected. This little six-second video was taking more time to plan and shoot than it would actually run in the app. For about two weeks I shot videos of trainings, videos featuring our media guide, and doodles scribbles notes from marketing meetings. Most of them were posted to my Vine and  Twitter accounts. Many did not make the cut for one reason or another, including my phone dying in the middle of posting. Really, I was challenged because I was over thinking the process and what the finished product should be. There is no editing with Vine; it’s simple and what you shoot, is what you get.

Once I stopped over thinking how to make the perfect Vine, it became more natural, fun, and I wanted to Vine everything. While I still consider myself a Vine amateur, I can say that The Workshop has incorporated Vine into our own social media plan. Here’s why: content is king and mobile is taking over. 

    • Vine allows non-profits and brands to connect with their audience on their iOS mobile device. There are not many social media apps that are mobile-based and/ or mobile-only apps. If you’re looking for a new way to connect with your audience and share content on-the-go quickly, consider Vine. Share quick content from a forum, a rally, or even something in your office like a cat at The Humane Society.  Use Vine to tell a story, share your organization’s messages, or create a call to action.
    • Non-profits and brands can create unique visual content with the app and easily share it with their Twitter and Facebook followers. Now you have instantly updated your Facebook at least once for the day and you have an automatic Tweet to share. In addition, you can create a short paragraph discussing your daily Vine, and now you have a blog post. Which brings me to my next point…
    • You can embed Vines for use on the web!  Add a Vine to your blog or e-newsletter by embedding it like I did below with one of The Workshop’s Vines. I’m sure this is an option for any webpage on your website as well.

[By the way, feel free to take our social media survey.]

 

Vine is also easy to use as far as design and functionality are concerned. In my opinion, Vine has some functional similarities to Instagram. You can create a profile, including an avatar, link to your Twitter account, follow other profiles, “like” Vines by tapping the smiley face underneath the post and comment. Additionally, you have the option to mute or un-mute the audio on any Vine.

Here’s a little more of what I learned while using the app:

  • A viral Vine post may take a little planning and a bit of a director’s eye, but no experience is necessary.
  • Vine automatically saves the video to the camera roll on the device. So, if your phone dies in the middle of a Vine, all is not lost.
  • I haven’t discovered a way to link to your profile other than users finding you through the app via name, Twitter account, or email.
  • Use the explore tab to search for people, trending hashtags, or popular Vines including Editor’s Picks, Popular Now, and Trending.
  • By nature of the app, creativity is gold. Be as creative with your 6-seconds as you want incorporating text and different sounds.

Lastly, have you seen this Vine resume by Dawn Siff?  And, she actually landed a job!

What do you think of the Vine app? Have you created any Vines already? If so, please share them with The Workshop and follow us on Vine (at) The Workshop.

 

 

 

 

How Do You Connect with the Workshop?

Social media strategy is ever-changing, and as we, at the Workshop, rework ours, we’d like to know your thoughts on our social web presence. Please take 15 minutes to give us your thoughts, and you will be entered to win a $150 credit to use on any Workshop product – from media guides to trainings! Drawing will be held at noon, May 20th.

TAKE THE SURVEY

Major Tweets…er, Takeaways from #NCMR2013

Guest post by Adriana Diaz. (This piece was originally published on the MAG-Net blog.)

I attended my very first National Conference for Media Reform (#NCMR2013), April 4-7, as a member of the Media Action Grass Roots Network #MediaJustice Delegation. A little more than a week later, I am still chewing through so much of the content I absorbed in Denver; from panels on journalism; activism; technology; social and media justice to policy and politics; the conference was filled with passionate discussions on why media matters.

Diversifying the voices in news and public debates has been a priority for Community Media Workshop since 1989. We’ve worked and done so by providing a unique mix of communications coaching for grassroots, arts and other nonprofit organizations and sourcing grassroots and community news for journalists. Learning how other groups across the country are working towards media justice and media reform, left me energized and hopeful.

As the new media manager at the Workshop, a MAG-Net regional anchor, it’s my job to understand how technology can help keep the lines of communication open and free. As I continue to process and reflect upon what I learned at NCMR, I realize that technology played a large role in how I interacted with organizers, panelists and other attendees of NCMR.

I look to my live-tweets from last weekend and understand moreover how social media tools, like Twitter, Facebook, Instagram, Google+, Youtube, Vine, etc, don’t just allow us to share information with others instantaneously; if harnessed, they allow us to have larger and deeper conversations.

In a conference as large as NCMR, they can also help you find support. For example search under the hashtags #mediajustice, #ncmr2013, #ncmr13 and you’ll find tweets specific to these conversations.

Many panels within the conference were smart enough to create their own hashtags. Like the panel, “Building the Future: Women, Code and Inclusion” used the hashtag #xxcode, making it easy to have a lively discussion with the panelists and other attendees simultaneously.

Here is a small collection of tweets and retweets, that reflect more of my major takeaways from this weekend:

From meeting the MAG-Net staff, and other media justice delegates for the first time,

 

 

 

 

 

 

 

Q&A with Workshop Trainer Marissa Wasseluk

 

Workshop trainer Marissa Wasseluk teaches a course on optimizing e-newsletters on April 25, 2013. We caught up with our busy new media associate for a little preview of this brand-new, much-needed training.

 

Q: Why should an organization consider using e-newsletters instead of paper?
A: Communications on the whole are becoming increasingly digital. Not only does this advancement save trees, but e-communications are faster and easier to use. You also save money on printing costs. In addition to this, you can measure your audience’s engagement given the actions they take as a result of your messaging. WHY E-NEWSLETTERS, you ask me? WHY NOT, I say!

Q: You talk about turning your e-newsletter “from awful to awesome”. What makes an e-newsletter awful? What makes it awesome?
A: My inbox is full of emails (as I’m sure is the case with many readers). I will admit that the first thing I do when I open my e-mail program at the beginning of a work day is weed out the messages that aren’t pertinent. Newsletters that are difficult to read are automatically deleted. There are a number of newsletters that fail to grab my attention because the layout is too busy or the information I care about is buried. Design and content are the keys to an awesome newsletter. An effective e-newsletter will grab my attention every time I see it in my inbox, and there are actually quite a few that I subscribe to that do that!  

Q: What will folks take away from your training?
A: They should have an understanding of “open rates” and “click-thru rates”, the elements of good design for an e-newsletter, how to grab their readers’ attentions, and a renewed excitement for e-communications!

 

In addition to being a member of the amazing staff at Community Media Workshop, Marissa Wasseluk is an active blogger, digital communicator, workshop presenter, food eater and music listener. You can hear her voice (figuratively) on the Workshop’s Facebook fanpage, Twitter profile, and e-newsletter. Connect with her online, at her e-newsletter training this spring, or at Making Media Connections this summer!

Why You Can’t Google or Bing Your Media List

Guest post by DeAnndra R. Bunch.

I know that many of us take to Google, Bing, and YouTube to gather information or to find out how to do something whether it is for personal or professional necessity. These online search platforms are great tools for learning something new quickly, easily, and, dare I say it, for free.

I cannot tell you how many times a day I search Google for news, research, how to do something tech-related (Excel still puzzles me sometimes), and general information (read: how many stars does this restaurant have on Yelp).

I agree that you can probably “bing” or “google” almost anything these days and receive accurate related search results. Of course there are exceptions, one of which is media listings.

Last week a colleague at The Workshop posed a question to me via Twitter:

My responding tweets:

 

 

 

Believe it or not, we get this question all the time. So much so that about 2 years ago we made a video to answer this FAQ, which I posted for you below.

Media Guide FAQ #2 – Why do I need the media guide? from Community Media Workshop on Vimeo.

Our media guide Getting On Air, Online & Into Print is a comprehensive guide to Chicagoland media. With the exception of the Chicago Tribune (and only within the last year) the majority of media listed in our media guide do not update their staff contact information thoroughly and regularly on their website. So, even relying on an outlet’s website can be ineffective. Our research process is extensive. It takes us an entire summer every year to produce a new media guide, which still requires continual updating all year long. We have already done the research for you to save you time, trust us.

And, being a media guide subscriber automatically increases your professional network. You can call me or any one of our talented staff  members for media relations, social media, and communications advice anytime. That alone is worth a subscription to the guide.

Q&A with Story Artist & Workshop Trainer Susan O’Halloran

Susan O’Halloran

Just three slots remain for this Thursday’s, Telling Your Organization’s Story To Move People To Action workshop.

We caught up with author, story artist and noted speaker Susan O’Halloran, as she preps for this week’s training.

Why is storytelling so important in nonprofit communications?

Simply put, our society wouldn’t function without nonprofits. From fulfilling basic needs of food, shelter and medical care to artistically expressing the triumph of the human spirit – and everything in between – the quality of our lives would be greatly diminished without the work of nonprofits.

And, yet, the public, the press, future leaders and even funders are just not hearing about all the lives nonprofits touch and all they accomplish.

Nonprofit communicators can learn to tell compelling stories that:

• clear up misconceptions

• enroll even more volunteers and attracts the best people to hire

• generate partnerships with other agencies

• create buzz in the media

• and enlist champions in the legislature and with individual funders

Whether speaking with the press, fundraising, enlisting volunteers or even getting co-workers motivated and enthused – learning to tell your story and helping other people in your program to tell theirs will give you the ability to communicate clearly, to confirm your legitimacy, to move and persuade people and to let others know the goals and accomplishments of your organization.

What do you find most people have trouble with when crafting their stories?

As we move from childhood to adulthood gaining more knowledge, we talk more and more abstractly. We talk in the language of statistics, theories, explanations and opinions.
Nothing wrong with that, but story language is a kind of language that opens up other worlds through sensory images.

A good description will make your mind – and your body – think it’s there. Which means you can take your audience to work with you. You can put them in your rehearsal studio or homeless shelter and cause them to experience your good work for themselves. You can put your audience in time and space machines and transport them to your cause in action. They will experience your organization. It takes practice, but nonprofit communicators can re-learn this sensory, descriptive language.

The second hurdle is to get nonprofit communicators to talk about problems. But you actually gain more credibility if you tell a story about how your organization overcame a challenge than if you try to promote, “Everything is just fine here.” What gets a story started is that there’s a problem, a challenge, a mess or a situation. It doesn’t have to be earth shattering, but there does have to be action. Something needs to be happening. As human beings we are endlessly interested in finding out how each of us solves our problems (and happy to find out others have challenges as well). A story is not a collection of ideas, themes or even images. It can take awhile for nonprofit communicators to unearth a situation that will show what they are trying to express. Helping people structure their stories to hold people’s interest is demanding but pure magic when it happens.

What do workshop participants talk about the most after your training?

Nonprofits must slice through the information clutter to be seen and heard. Their good works and good intentions are not enough to capture people’s attention and commitment. Participants leave the workshop understanding the power of story and excited to use this tool more effectively. They realize they have many stories to tell and, now, they know how to tell them.

Register today for Telling Your Organization’s Story To Move People To Action, as this workshop will sell out.

What You Say and How You Say It

Guest post by Adriana Diaz (opinions reflect that of the author)

It’s been a week, and I’m still riding high from the warm, fuzzy feelings I garnered from the love-fest we call the Studs Terkel Community Media Awards.

As a fairly new addition to the staff at Community Media Workshop, I was asked during a staff de-brief Tuesday,  to share my thoughts on last week’s ceremony.  I found myself choked up as I tried to report back what I felt after attending my very first Terkel event.

It had been such a great party, the culmination of our staff’s months-work of planning and prepping. Mostly though, the remnants from the presenters’ and winners’ speeches still resonated with me; a sure sign of  powerfully good messages. It’s like Maya Angelou once said, “At the end of the day people won’t remember what you said or did, they will remember how you made them feel.”

Hoy Chicago managing editor Fernando Diaz speaks after accepting his Terkel award. photo by Olga Lopez

These moving speeches, also made me reflect about some of the lessons we teach at the Workshop. When we coach others in their nonprofit communications; or provide custom spokesperson training, the Workshop promotes methods found in good storytelling: like use examples to help get a more general point across; use colorful words and contemporary references; create relationships.

It struck me that the messages that were delivered on Terkel night reverberated within me, not only because they contained the elements of a good speech (i.e. catchy intro; informing; inspiring), but because the speakers used stories, and found ways to engage the audience. Each of the speakers spoke with poise, deep humility, and warmth.

Megan, Fernando, and Dave are wonderful writers and engaging storytellers, but ultimately they’re connectors. They listen. They build relationships.

It’s like 2006 Terkel winner Mark Brown related in his introductory speech for Dave Hoekstra the night of March 14. Mark chuckled about the envy he often feels when he reads Dave’s work, wishing the subject had told him the story, “But they didn’t tell me. They told Dave.”

Please read excerpts from some of the night’s speeches and let us know how this text speaks to you. If you were present for the speeches, how did they make you feel?

Alden Loury, Better Government Association. photo by Olga Lopez

2009 Terkel winner Alden Loury, introducing Megan Cottrell:

As many of you are aware, as a nation, we’ve grown from a time when we wore our racism on our sleeves to a time when we hide and protect those feelings like our life’s savings–with the exception of the time when we log on and make anonymous comments on blogs spewing the n-word, racial epithets and other divisive language. Just about any news story with a hint of a racial undertone usually descends into a litany of comments that make you question just how far we’ve progressed.

We think about race, poverty, inequality and privilege all the time–all day, everyday. We just don’t talk about it. We don’t openly share those feelings. We’re too scared or too ashamed. But we still have those feelings.

But Megan Cottrell has helped bring down that wall, not all the way but enough for people to dialogue about our differences and gain some level of understanding about people of other racial or ethnic groups. As I was recently telling a colleague, in her blogging and reporting particularly about public housing, Megan has done well in reaching folks who are typically invisible and weaving her own perspective and experiences with those of her sources to pose compelling and sometimes uncomfortable questions about race and class.

She ran a successful blog of her own for awhile before joining The Chicago Reporter where I worked at the time. I was truly excited about her coming on board having followed her work. I thought she’d do wonders for our blogging and her impact was clearly apparent in her first six months. She has shown herself to be a 21st Century Terkelian journalist by telling stories and engaging readers online.

Please join me in congratulating the compassionate and courageous Megan Cottrell.

 

Megan Cottrell, reporter and blogger for the Chicago Reporter receives a 2013 Terkel Community Media Award. photo by Olga Lopez

Excerpt from Megan Cottrell’s acceptance speech:

A couple of months ago, I was asked by a nonprofit in Chicago to give a lecture to a group of people who would be tutoring kids in Cabrini Green. They told me I had about 45 minutes to give the new tutors a complete overview of public housing. There was obviously a lot of history and detail I could have gone into, but I tried to focus on telling the stories that had been told to me.

I talked about Audrey Johnson, the resident of Ickes Homes, who remembered the wholesome after school classes she took – sewing, folk dancing, cooking. It cost her family a dollar for her to go every day after school for the entire school year. She talked about her step dad dressing up as Santa Claus for the building Christmas party. I looked at a building and saw a place I wasn’t sure I was welcome or safe. She saw her history, her family, her entire life.

I told these new tutors about Doreen Ambrose, who had grown up in Cabrini Green. She remembered her third grade teacher reading her Langston Hughes, which inspired her to become a poet. She remembered living on the third floor of 325 W. Oak Street, the smell of her mother’s cooking wafting through the apartment while her dad watched TV after work and she scribbled poems in her notebook.

These women had sad stories too. Audrey’s stepfather was murdered when she was a young teenager just a few floors up from their apartment. Doreen remembered when the stable families started moving out and more and more troubled families started moving in. She could distinctly recall a young man, a classmate of hers, being murdered blocks away and the terror that she felt when it happened.

After I spoke about this for awhile and played clips of these women telling their stories, a young woman raised her hand at the back of the class. She said, “I think I get it now. I always looked at those buildings and thought, ‘Why would anyone want to live there? And why would anyone be sad if they tore that place down?’ but now I see – these were people’s homes.”

That moment was a little victory for me. That’s all I really want out of my career. I hope that something I write helps bring people’s experiences to life in a way that makes them real to my readers, real enough to understand their point of view.

In short, I want to create empathy in the world. That’s a word that makes most journalists nervous, because it borders on advocacy or editorializing. But in my view, empathy is what creates change — change for the better. We cannot take care of our neighbors until we understand them, and a well-told story can help us understand them in ways that lists of statistics or news briefs will never do.  We don’t have to agree with someone or say that they’re right, but we can listen to them and understand where they’re coming from.

We live in a world where empathy is not widely regarded. Studs talked about how we have national amnesia. I think we also have a national empathy deficit. Our news, our politics, our discourse is so polarized that we are quick to talk about “those people” and how we could never understand them or be like them. In a world of sound bites and constantly scrolling headlines, we have no room and no time for empathy.

But we desperately need it. I stand in a room full of people, who despite claiming to be unbiased and objective, all deeply care about their city. That’s why we do what we do.

Studs Terkel once said “I want people to talk to one another no matter what their difference of opinion might be.”

These days, people don’t talk to each other. They don’t want to. Maybe they’ve forgotten how. But we can tell their stories. We can bring people together, even when they don’t think they want to be brought together. That’s our job. That’s our legacy. That’s our gift.

“Red socks. Studs Terkel wore red socks,” 2013 Terkel Award winner Dave Hoekstra, begins his acceptance speech. photo by Olga Lopez

 

Read Dave Hoekstra’s full acceptance speech, reprinted here.

 

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