At midnight, a call from parents of a 3-year-old who got up in the middle of the night and started playing with (and ingesting) mango-scented detergent; then a call from a 20-year-old woman who was depressed and took a handful of ibuprofen.
Later an ER nurse calls about a man who drank drain cleaner in a “self-harm gesture” and is now vomitting blood; and an ER nurse calls about a 16-year-old having seizures after taking 28 cough tablets to get high.
At 7 a.m. a mother calls, her 14-year-old son mistakenly took his morning meds twice.
At 11 a.m., a mother of a 3-year-old who put nail polish on her lips, then the mother of another 3-year-old who mistook rat pellets for candy.
At 2 p.m. a call about a 2-year-old who got into her grandmother’s pill case; a teacher calls after breathing the discharge when a student set off a fire extinguisher as a prank .
At 5 p.m., an 18-year-old who was playing basketball and took a swig out of a bottle of Gatorade he found in a car; the bottle contained windshield fluid.
At 11 p.m. a hospital calls about a man who took his roommate’s diabetes medicine, thinking it was Valium; he’s comatose and having seizures.
That’s just a sample of nearly 300 calls fielded in one day by the Illinois Poison Center’s 24-hour hotline (1-800-222-1222) . IPC posted them on an organizational blog, initiated in December to tell the center’s story – and explain the need to restore full funding from the state.
State funding cuts have led to staff reductions – and caused longer wait times on the center’s hotline, at a time when the rate of poisoning deaths is steadily increasing.
IPC’s state funding was cut by 30 percent last year – a $600,000 reduction – and Governor Quinn’s proposed budget maintains the reduced funding level for next year.
That forced a reduction in the clinical staff handling the hotline, and that’s meant some longer hold times for callers, said Carol DesLauriers, a pharmacist who manages the poison center. Calls are still generally answered within seconds, but at busy times waits can be as long as a minute or two.
“In an emergency involving poisoning, most people aren’t going to wait more than ten seconds,” she said. “They’ll hang up and head to the emergency room.”
Each call is handled by a doctor, nurse, or pharmacist with a specialization in toxicology, and calls often involve extensive consultations, sometimes taking 15 minutes or more.
But over 90 percent of calls are resolved on the phone, and the savings to Illinois taxpayers in unnecessary medical costs are estimated conservatively at $50 million, DesLauriers said.
The center fields about 100,000 calls a year, more than half of them regarding children 6 or under. About 18 percent are consultations with professionals, mainly ER doctors and nurses.
Among the three leading causes of injury-related deaths, motor vehicles and firearms have declined in recent decades, while the rate of poisoning deaths nearly tripled – from 5 to 13 per 100,000 – between 1979 and 2006, according to the Centers for Disease Control.
One reason is a large increase in prescriptions being written, including far more common use of opiate pain medication, DesLauriers said. People sometimes have “a false sense of security” with drugs that are prescribed by doctors and approved by the FDA, she said. And while abuse of illicit drugs is declining, abuse of prescription drugs is growing dramatically.
In addition to the hotline, IPC carriers out a public education program with outreach to hospitals and community centers, and provides training for nursing, pharmacy, and medical students throughout the state
State funding accounts for about 40 percent of IPC’s budget, but the state cuts have also put federal matching funds at risk. The Center also receives funding from area hospitals.
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